Game Community Manager
Interested in working for an exciting company that is redefining the way people play video games? Interested in working for a world class company in a fun, and rewarding environment in Barcelona? Then Gameloft is the company for you!
Since 2000, Gameloft® has proven a top innovator. We craft kick-ass games for all digital platforms and are tested Masters of the Mobile Space. Our freemium and premium games from casual to hardcore are localized in 12 languages and more than 100 countries. Your ballin guru skills will be seen by potentially millions of gamers. Meditate on that. We partner with more legendary brands than we can fit in a bullet point, like Marvel®, Hasbro®, FOX®, Mattel® and Ferrari®. We employ over 5,000 developers in over 30 countries spanning every continent and are on the top 120 companies of the NYSE Euronext Paris, ISIN: FR0000079600, Bloomberg: GFT FP, Reuters: GLFT.PA. Bazinga. Our mantra? Your talent, our legacy, unstoppable.
Game Community Manager
Under the supervision of the Product Manager, the Game Community Manager is responsible for creating, animating, building engagement and loyalty for the community of the games they were assigned to.
Main Accountabilities
The GCM closely collaborates with all the members of the Game Team (Product Managers, Game Monetization Managers, Prod teams, Social Game Designers, etc.) to define the Community Management strategy in their games, from conception to Game Evolution and execute it.
Define Community Actions
• Identify trends/topical market research on both internal & external channels and report to internal teams, in condensed and analysed summaries
• Act as the Community Management expert with the Product Manager
• Create content for animating the communities of their games (whatever the channel) and define clear objectives to perform
Implement community actions
• Be responsible for the community management activity of their games whatever the channel: in game, Facebook, forums, Twitter, Games’ pages on the App stores
• Run animations for the community: editorial, contest, polls or any other content in order to capture the interest for each gaming community and contribute to a better engagement and viralization
• Network with community members and identify community leaders. Train and empower community leaders to participate on a more significant engagement level
• Provide customers support in order to help them in their needs
Monitoring & Reporting
• Identifies and reports trends in usage and advises the Game Team on potential opportunities
• Monitor discussions, resource postings, and trends within the community of their games on internal & external channels including stores
• Monitor and measure the success of community engagement (i.e number of fans, engagement, reach, and any other pre-defined KPI) reporting to Product Managers and sharing with all the game team members
• Report activity, results to the Product Manager (local) and Consumer Relationships Manager (Paris HQ) on a regular basis
Requirements and expectations:
- 1 to 3 years of experience in community management or social marketing and/or blogging and/or copywriting
- Passion for games and nice to have: a good video game experience (knowledge of game styles and gaming experiences)
- Postgraduate diploma in Marketing, Communication, Foreign Languages a plus
- Excellent command of English language, both verbal & written is a must (second language is a BIG plus)
- Computer Literate (Internet Browsing, Windows, MS Office with emphasis in Excel)
- Outstanding communication skills with an ability to think out of the box
- To work accurate and with eye for detail
- To have a pleasant and friendly style and a proactive attitude
- To be a team player
- To demonstrate ability to cooperate with a wide variety of people
All qualified candidates will be asked to take a skills assessment test. If your skills set and interests align with the above then “Get in the Game”! Why work for Gameloft?
- Permanent contract, full-time job and additional merit pay system.
- Career-development opportunities.
- An exceptional, dynamic, demanding and motivating working environment within a fast growing company.
- Challenging and rewarding work on the next great frontiers in games
- Exceptional library of diverse games with broad distribution.
- An international environment which offers daily contact with other countries & cultures.
- Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona).
Interested applicants should send their CV in English and cover letter to: glbarcelona-jobs@gameloft.com
Reference: Game Community Manager
Location: Barcelona | Spain
Interested in working for an exciting company that is redefining the way people play video games? Interested in working for a world class company in a fun, and rewarding environment in Barcelona? Then Gameloft is the company for you!
Since 2000, Gameloft® has proven a top innovator. We craft kick-ass games for all digital platforms and are tested Masters of the Mobile Space. Our freemium and premium games from casual to hardcore are localized in 12 languages and more than 100 countries. Your ballin guru skills will be seen by potentially millions of gamers. Meditate on that. We partner with more legendary brands than we can fit in a bullet point, like Marvel®, Hasbro®, FOX®, Mattel® and Ferrari®. We employ over 5,000 developers in over 30 countries spanning every continent and are on the top 120 companies of the NYSE Euronext Paris, ISIN: FR0000079600, Bloomberg: GFT FP, Reuters: GLFT.PA. Bazinga. Our mantra? Your talent, our legacy, unstoppable.
Game Community Manager
Under the supervision of the Product Manager, the Game Community Manager is responsible for creating, animating, building engagement and loyalty for the community of the games they were assigned to.
Main Accountabilities
The GCM closely collaborates with all the members of the Game Team (Product Managers, Game Monetization Managers, Prod teams, Social Game Designers, etc.) to define the Community Management strategy in their games, from conception to Game Evolution and execute it.
Define Community Actions
• Identify trends/topical market research on both internal & external channels and report to internal teams, in condensed and analysed summaries
• Act as the Community Management expert with the Product Manager
• Create content for animating the communities of their games (whatever the channel) and define clear objectives to perform
Implement community actions
• Be responsible for the community management activity of their games whatever the channel: in game, Facebook, forums, Twitter, Games’ pages on the App stores
• Run animations for the community: editorial, contest, polls or any other content in order to capture the interest for each gaming community and contribute to a better engagement and viralization
• Network with community members and identify community leaders. Train and empower community leaders to participate on a more significant engagement level
• Provide customers support in order to help them in their needs
Monitoring & Reporting
• Identifies and reports trends in usage and advises the Game Team on potential opportunities
• Monitor discussions, resource postings, and trends within the community of their games on internal & external channels including stores
• Monitor and measure the success of community engagement (i.e number of fans, engagement, reach, and any other pre-defined KPI) reporting to Product Managers and sharing with all the game team members
• Report activity, results to the Product Manager (local) and Consumer Relationships Manager (Paris HQ) on a regular basis
Requirements and expectations:
- 1 to 3 years of experience in community management or social marketing and/or blogging and/or copywriting
- Passion for games and nice to have: a good video game experience (knowledge of game styles and gaming experiences)
- Postgraduate diploma in Marketing, Communication, Foreign Languages a plus
- Excellent command of English language, both verbal & written is a must (second language is a BIG plus)
- Computer Literate (Internet Browsing, Windows, MS Office with emphasis in Excel)
- Outstanding communication skills with an ability to think out of the box
- To work accurate and with eye for detail
- To have a pleasant and friendly style and a proactive attitude
- To be a team player
- To demonstrate ability to cooperate with a wide variety of people
All qualified candidates will be asked to take a skills assessment test. If your skills set and interests align with the above then “Get in the Game”! Why work for Gameloft?
- Permanent contract, full-time job and additional merit pay system.
- Career-development opportunities.
- An exceptional, dynamic, demanding and motivating working environment within a fast growing company.
- Challenging and rewarding work on the next great frontiers in games
- Exceptional library of diverse games with broad distribution.
- An international environment which offers daily contact with other countries & cultures.
- Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona).
Interested applicants should send their CV in English and cover letter to: glbarcelona-jobs@gameloft.com
Reference: Game Community Manager
Location: Barcelona | Spain
